Terms of service

1. Our products

We sell digital guides in PDF format and printable files. No physical item is shipped.

2. Orders and payment

Prices are shown in your local currency where available and include any applicable taxes. Payments are processed securely by Stripe; we never see or store your full card details.

Optional add-ons offered at checkout or after payment are charged only if you choose them.

3. Delivery

After payment we send the download links to the email address you entered at checkout. If you don't receive them within a few hours, check your spam folder and then contact us.

4. Licence and intellectual property

Each guide is licensed for your personal, non-commercial use. You may print pages for yourself. You may not resell, share, upload, copy or distribute the files or any part of them without our written permission.

All texts, images, illustrations and designs on this site and in the guides belong to Rootstock Guides or are used with permission.

5. Refunds

Refunds are handled according to our Refund policy, which is part of these terms.

6. Advice and results

The guides contain general gardening information. Results depend on your climate, your plants and how the advice is applied, so we cannot guarantee any specific result. Always follow the label instructions of any product you use on your plants.

7. Errors and changes

We may correct errors, update the guides and change prices or these terms at any time. Changes do not affect orders already paid.

8. Limitation of liability

To the extent permitted by law, our liability for any claim related to a purchase is limited to the amount you paid for that purchase.

9. Contact

Questions about these terms: support@rootstockguides.com.

Last updated: 17 October 2026